Hear from TTC Labs and our industry partners on events, new tools, and approaches to designing for trust, transparency, and control.
This month’s newsletter explores how we might build trust, transparency and control into immersive technologies such as virtual reality, augmented reality, and mixed reality.
Providing transparency and explainability of artificial intelligence (AI) presents complex challenges across industry and society, raising questions around how to build confidence and empower people in their use of digital products.
At Meta, we have developed a framework to help us apply the UN’s Convention on the Rights of the Child directly to the products and experiences we build. We complemented our own internal research with input from global data protection regulators to create the Meta Best Interests of the Child Framework, which distills the “best interests of the child” standard into key considerations for product teams to consult throughout the product development process.
Can a lack of transparency in Conversational AI erode users’ trust? It’s something UX Designer Richard de Vries contemplates every day in his role at Philips, where he designs user journeys for chatbots and sleep and respiratory products.
If you're working on data and privacy issues it’s likely that you will have at least heard the term “privacy-enhancing technologies” (PETs), even if you don’t have an in-depth understanding of the technologies themselves. Read this article to learn more about Meta's approach to PETs and some of the challenging questions in this space which industry is working together to solve.
We are brginging together experts from government, academia and civil society with industry and startups across Europe and Asia Pacific to explore people-centered approaches to algorithmic explainability at the intersection of product-building and policy-making contexts.
The aim is to assist cross-industry product makers in the ways that their services explain algorithmic mechanisms to the people who are using them, while understanding challenges and best practices from doing so that can help inform policy development.
Join us for 2 Days Exploring Design for and with Young People Across Digital Services at our first TTC Labs Summit!
Since 2018, the TTC Labs team have brought together over 125 organizations as part of a global co-creation effort to understand and address privacy and safety challenges for young people across digital services. The 2020 Summit marks the next stage of engagement.
Just as the digital revolution has put mobile phones and digital apps in our pockets, it's also given us an unprecedented ability to create.
Since 2017, TTC Labs has held dozens of ‘Design Jam’ workshops around the world, bringing together product makers, privacy advocates, policy experts and members of the public to create design solutions that help people control their data and privacy. It’s been an immense collaborative effort, but 2020 has presented us with new challenges, as well as new ways of engaging people.
Foodvisor is a French startup that joined the 2018 season of Facebook's Paris-based incubator Startup Garage and their team took part in the Data Innovation Program led by TTC Labs on a 3-month program to improve the design, transparency and control of personal data in digital products.
The way we use data to manage our money is changing. With a quick tap of your phone, you can pay for your morning coffee, transfer money to a friend, and request payments from your business partners. Data is essential to financial coaching, to helping us make the right choices depending on our goals and projects. Like many other banks and financial institutions, BNP Paribas relies on data to limit risks and bad behaviour, as well as provide a better experience for customers.
All over the world, laws and regulation have been designed to safeguard our trust in the internet.
Well, that’s not strictly true. These pieces of legislation have not been designed at all. They have been debated, drafted, refined and published - but never designed. Does that matter? Well, yes it does. A lot.