How to design with trust, transparency and control for young people

TTC Labs
Innovation Lab
For today’s young people, who are under the age of 18, technology has always been a part of daily life. Designing digital products for young people presents many complex challenges, and policymakers around the world are increasingly advocating for stronger requirements when it comes to these products and services used by young people. Further progress on these complex challenges requires collaboration. Explore ideation on designing for privacy and safety across digital products that surfaced through co-creation workshops globally.

This guide is one part of a bigger conversation across society and industry about how to approach safety and privacy when designing digital products for young people.

Designing for young people presents many complex challenges, raising questions around how to build confidence for young people and parents in using digital products that are safe, privacy-protective, and appropriate. These challenges demand solutions that reflect an understanding of young people’s unique needs, preferences, and vulnerabilities.

The guide is helpful for both policymakers, who are developing guidelines and requirements at the government level, and product makers, who are building and evolving these products.

The examples you’ll see were co-created at Design Jams held between February 2018 to September 2019. TTC Labs has synthesized the prototypes into case studies and further analyzed the patterns and conversations that kept coming up across teams into principles and a checklist of design considerations.

This is a living document. Future versions of this guide will reflect feedback from global policy and product communities.

Please share your feedback on the design guide to info@ttclabs.net - you can download the guide as a PDF and provide input via the comment areas throughout the document.

TTC Labs will continue to develop these principles and build towards industry best practices.

Download How to design with trust, transparency and control for young people