How can we enhance people's experience around consent flows, creating awareness and educating in both digital and physical environments?
Ditto is a companion app for a connected speaker system that includes: a voice assistant used to control music, answer questions, play movies and manages other connected devices.
In order to provide this service, Ditto is powered by some of the following data:
Explore ways of offering consent options during first time use in a clear and human way that's also educational and informative. Also looking at how we can show this information capture in the physical world using voice and the connected speaker.
How might we...
...Explore ways of offering consent options during first time use in a clear and human way that's also educational and informative. Also looking at how we can show this information capture in the physical world using voice and the connected speaker.
Giving people clear signals about when connected speakers are listening and collecting information and when they're not. Allowing a person to select how long the speaker can continue listening after the speaker has been activated (Saying “Hey Ditto....”). This is an adjustable setting in the app and is displayed as a coloured timer on the physical device.
During set up a person can talk to the physical device, this allows us to communicate information collection in a more human and understandable way. Whilst also letting people ask questions about why certain information is needed so the value exchange can be clearly communicated to them, making people more informed and comfortable.
When consent decisions are being made during voice conversations, they must be recorded and documented for future reference or legal obligations. Such a record could be sent to people later on, once people have built up a use pattern so that they can review it and adjust any settings to match their preferences.
How might we build on Ditto's ideas to...
